FAQ

Is my product real leather? 

 

Yes! All White Horizon products are 100% real leather.

 

Will my mongoram will look exactly the same as in the preview on the product?

 

Not Always. The preview system on each item is just a guide as to what the monogram will be like on your product. It is however, a very close representation of what the monogram will actually look like on the product.

  

When I order my product, am I guaranteed to receive it within 3-4 days?

 

No. White Horizon operates on business days only, not weekends. Upon receiving your customised order, we get straight to work. We work our magic and create your personalised item then ship it via AusPost the same day we complete it. After the item is shipped, the delivery is left in the trusty hands of Australia Post. However, parcels that do not make it on time is extremely rare so rest assured.